There will be occasions when parents and other parties will wish to contact the school. To put you in touch with the most appropriate person and ensure a quick response to your enquiry, please use the contacts below. We shall endeavour to acknowledge all calls, letters or e-mails within 24 hours and respond to the enquiry within 48 hours.
Please remember that teachers are not easy to contact by telephone during the school day, as they will be teaching, in meetings or preparing work. You may find it more convenient to send an e-mail to firstname.lastname@example.org and indicate in the subject box “For the attention of…” E-mails will be forwarded to staff regularly during the school day.
Many activities for students taking place after school. For all enquiries, contact School Reception, on 01234 332299. Reception is open from 8.15am to 4.45pm Monday to Thursday and 8.15am to 4.30pm on Friday. If you wish to speak to Homework club after Reception has closed, please choose option 6 on the main telephone.
For enquiries about your child’s attendance, you can refer to your child’s achievement card, which is updated weekly. Alternatively you can contact your child’s tutor or pastoral lead.
To ensure efficient communication between parents and the school, accurate contact information is crucial. If you have any changes to your details, contact your tutor or pastoral lead.
Here at Bedford Free School we believe that any complaints should be handled as sensitively as possible. The school will respond to any complaint as soon as possible. Once we know about a problem we can usually deal with it effectively. However, sometimes a more formal framework is required and this can be found in a document entitled Complaints Procedure.
Parents should address any complaint they have to the Principal in the first instance:
Mr S Lock
Bedford Free School
Cauldwell Street, MK42 9AD
To enquire about any financial matters affecting your child please contact Ms Carter at email@example.com or 01234 332285.
Enquiries about an item of lost property, please ask your child to speak to Reception
To advise the school of a medical issue regarding your child, or make enquiries about medical provision, Please call Reception on 01234 332299
For enquiries about admissions contact Mrs Runnegar-Clark on 01234 332275.
To speak to your child’s Pastoral Leader about any matter referring to their welfare or to discuss any concerns you have about your child’s progress please contact School Reception.
To speak to your child’s tutor, please contact the School Reception on 01234 332299.